This property has indicated that they are taking safety precautions against COVID-19 Dear Guests The reception counter/back office hours will be: Monday – Friday 9:00am to 6:00pm Saturday/Sunday 9:00am to 6:00pm As the house-keepers are not permitted to enter the guest rooms during your stay we ask you to do the following each day: By 10.00 a, and during the office hours as above, please phone the Front Desk reception on ‘0’ to place any orders for amenity top-ups and linen requirements • By 10.00am – please place all used linen/towels/tea-towels outside your door in the black rubbish bag provided. Also place your bag of rubbish outside the door at this time • House-keeping will clear and replace these items outside your door each morning . House-keeping will knock on your door when these are ready • If there are any missed or forgotten items by yourself or house-keeping please phone the Front Desk during office hours and they may be able to assist • Housekeeping or Staff will be following all the Ministry of Health Guidelines +64 9-974 4568Email hotel – Jacqui Cheal, General Manager